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M-TIBA Breach: Businesses Must Move from Declarations to Demonstrable Action

M-TIBA Breach: Businesses Must Move from Declarations to Demonstrable Action

Kenya’s digital economy is accelerating, driven by rapid cloud adoption, yet data breaches continue to undermine trust and expose organisations to regulatory risk. Recent incidents—including the April 2025 Gmail credential theft affecting 183 million users and the October 2025 M-TIBA breach exposing 4.8 million medical records—show that certification alone does …

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As 55% of Kenyan Firms Turn to AI for Customer Service, Data Protection Takes Center Stage.

As 55% of Kenyan Firms Turn to AI for Customer Service, Data Protection Takes Center Stage.

Kenyan businesses are rapidly embracing AI to revolutionize customer service, with 55% already deploying chatbots and automation tools to enhance efficiency and satisfaction. Yet, this digital transformation brings pressing data protection challenges under Kenya’s Data Protection Act (2019). As AI systems increasingly profile customers and process sensitive data, conducting Data …

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Email Spam Costing Banks Ksh 450,000+ Per Customer Complaint

Email Spam Costing Banks Ksh 450,000+ Per Customer Complaint

Two recent ODPC rulings against SBM Bank and Family Bank expose major flaws in banking email governance—ranging from poor data quality to ignored complaints. This blog explores these cases, the costly consequences of spam violations, and how South-End Tech Ltd can help your organization systematize data handling for smarter, safer …

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The Ksh. 200,000 WhatsApp Mistake: Is Your Business Next?

The Ksh. 200,000 WhatsApp Mistake: Is Your Business Next?

A single ignored “STOP” can cost your business Ksh 200,000.

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Balancing Marketing V Customers’ Right to Privacy – Promotional Messages

Balancing Marketing V Customers’ Right to Privacy – Promotional Messages

Kenya’s Data Protection Act demands responsible marketing.

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Securing Kenyan Business Growth: How Scalefusion UEM Protects Your Systems

Securing Kenyan Business Growth: How Scalefusion UEM Protects Your Systems

Kenyan businesses are going mobile and so are cyber threats.

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Affordable Cybersecurity for SMEs: How SMBsecure Protects Businesses Without IT Teams

Affordable Cybersecurity for SMEs: How SMBsecure Protects Businesses Without IT Teams

Cyber threats don’t spare small businesses.

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